When communicating with someone who wears a hearing aid or simply has a hearing loss:

• Get their attention before beginning to speak.
• Speak face to face. Do not carry on a conversation from another room.
• Paraphrase if you have to repeat what has been said.
• Speak at a normal level or slightly louder.
• Stand within 2 to 3 feet of the listener.
• Reduce background noise.
• Avoid appearing frustrated.